CHECK-IN AFTER 14:00 HRS ON THE DATE OF ARRIVAL
CHECKOUT BEFORE 10:00 HRS ON THE DATE OF DEPARTURE
Subject to other bookings we will waive these times but only by prior arrangement with our reservations on 064 820 3447 or marinda@swanpools.co.za PLEASE NOTE:
EARLY CHECK-IN: Will be chargeable at R800.
LATE CHECK-OUT: Will be chargeable at R800. Holiday guests visiting At Three Palms Beach House agree to adhere to the following rules, regulations, and notices: The full deposit will not be refunded should you not comply with the below terms No. 1 - 20. AT THREE PALMS BEACH HOUSE IS A NONE SMOKING HOUSE. Failing in abiding by this rule, Thomas (Caretaker) will report you, and you will forfeit your deposit.
A maximum of 14 persons including children are allowed and no visitors are allowed, your deposit will not be refunded should you not comply. Refundable Deposit Kindly NOTE that the refundable deposit it will be refunded in 3 – 7 working days after you have checked out, please send us your banking confirmation (PDF) details in the email.
Cancelations Policy • All no-show bookings or bookings canceled 4 weeks before arrival is subject to a cancellation fee of the full booking charge. House Rules 1) Please treat our house as if it were yours, and with the same respect. Leave it in the same way as you would like to find it on your next arrival, remember all breakages and or losses will be deducted from your deposit.
2) Remember to go through the inventory checklist on your losses before your departure, with Thomas, you are liable for any breakage checklist items that may occur during your stay.
3) Bring your bath, and swimming towels, cleaning liquids, and dish towels.
4) This is a pet-friendly home if you take the responsibility for caring, for and cleaning any damages that pet-friendly.
5) Please NOTE there are NO laundry facilities.
6) Thomas is available to clean for R150 per day.
7) No wet swimwear on couches chairs and beds.
8) Report lost keys immediately, contact Marinda at 083 628 0539.
9) The house is situated in a residential area. No loud music is allowed at all. Please respect the neighbours and refrain from being loud after 22: 00, your full deposit will not be refunded should you not comply.
10) This is a FIREWORK FREE AREA.
11) Place braai grids and drip tray outside before 10:00 AM if you want them to be cleaned. (If Thomas has been arranged to clean)
12) Refuse removal: Please make sure that you know where and when to put your refuse for removal confirm with Thomas.
13) SECURITY: The house is protected by an alarm system (Thomas will brief you on its use) and Armed Response Security is still however your responsibility as in any holiday area, petty crime is life. Do not allow strangers into the house or yard, and do not place valuables near open windows and doors (please use the Mini Safe, which is provided, Thomas will provide you with the only key on site.
Please look after it as the spare is with us in Vanderbijlpark). Please ensure you activate the alarm, close all windows doors, and gates as required. We do not take responsibility for any loss or damages, yours, or ours, during your stay.
14) If you break something please replace it with an identical item otherwise the cost of procuring a replacement item will be deducted from your deposit.
15) The house is equipped to accommodate 14 people so there is enough crockery, cutlery, beds, and bedding for that amount of people. More importantly, the house depends on a septic tank drain and sewerage system which is designed to support that many people and will cause serious problems if overloaded. If abused, it will cease to function and result in expensive rectification costs (again for your account). Please also refrain from dumping oils and fat into the drain as these items will immediately block the drains. Please dump these, after cooling, into the dustbin provided. If the above rule does not adhere to you WILL forfeit your deposit and you WILL be held liable for any additional costs which may be incurred.
16) Please do not remove bedding, pillows, indoor furniture, or covers from the house.
17) Please do not move any furniture around, e.g. Lounge furniture, beds, and mattress.
18) Before checking out please confirm with Joseph that the TV and all remotes are in working order.
19) No extra mattresses or bedding are to be brought into the house, please.
20) No fires are permitted on the beach. The neighbour’s will immediately report you to the authorities who will deal with you, and you will furthermore forfeit your deposit if the matter is reported to us,
Guests accept full responsibility and risk for any injury, damage, theft, or loss of rented property and or vehicle and or person resulting from the use of South Sea’s accommodation. We will not be liable for any personal or physical damage, theft, or loss, whether directly or indirectly, resulting from the use of Three Palms Accommodation.
By paying your invoice you accept all terms and conditions above and we have the right to withhold your deposit and you will forfeit your full deposit should you not comply with the terms above No 1-20. We trust you will enjoy your stay At Three Palms Beach House and hope to see you soon again. If there is any other information you would like to know kindly contact our reservation department. |
